Customer HUB

How can we help?

Find answers to our frequently asked questions. Not what you are looking for? No problem, search by popular topics or contact us.

It's easy to get in touch with us

Need to speak to a member of our team or want to find out when we are open?

Here when you need us

If you have a disability, health condition, or need support, we're here to assist you.

Frequently asked questions

We take the security of your information very seriously. We have implemented robust security measures to protect your data. All information you provide is encrypted and stored securely.

If you have forgotten your login details, please click on the "Forgot password" link on the login page. You will be prompted to enter your email address, and a password reset link will be sent to you.

What do I do if I need to make a claim? If you need to make a claim under your policy contact us on 01795 580800. If our offices are closed you can leave a voicemail message. Alternatively email us on enquiries@sharrock-insurance.com with as much information as possible. We also have advisors available via our LiveChat facility on our website www.sharrockinsurance.co.uk for quick assistance. 

If you need to make changes to your policy contact us on 01795 580800. If our offices are closed you can leave a voicemail message. Alternatively email us on enquiries@sharrock-insurance.com with as much information as possible. We also have advisors available via our LiveChat facility on our website www.sharrockinsurance.co.uk for quick assistance.